Poll after poll shows that patients want an online relationship with doctors, but that doctors aren’t obliging. The latest one from Harris Interactive is no exception. continues…
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From Medical Economics magazine, more on e-mail ...
Since 2000 Seattle’s Group Health Cooperative has been offering its patients secure communication with their doctor via e-mail, and at 32,000 e-mails a month, they say it’s working for them. The secure e-mail system is part of Group Health’s electronic medical records system. continues…
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From Medical Economics magazine, more on e-mail ...
A study released by Kaiser Permanente says that patients are eager to use secure e-mails to communicate with their doctors.
It also showed that patients who use secure e-mail were 7 to 10 percent less likely to schedule an office visit, which could be seen as a negative for patient volume. But that may be offset by efficiency gains considering these patients are 14 percent less likely to try to contact their doctors by phone.
Patients Eager to E-mail Their Doctors [via Kaiser Permanente]
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From Medical Economics magazine, more on e-mail ...
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