Healthcare consumers demand transparency

Posted by Sean Keating on June 13th, 2007. Filed under: health policy, administration services, financial administration, health policy, pnc_financial_services.

85 percent of those responding to a survey commissioned by financial services company PNC say that hospitals and physicians should be required to disclose the cost of medical services to the public. And more than half said that knowing what hospitals and doctors charge for specific treatments and exactly what insurers pay would influence where they seek care.

“Welcome to health care consumerism, where competitive market forces and a demand for transparency may ultimately determine the future landscape of health care,” said Paula Fryland, executive vice president and manager of the national health care group within The PNC Financial Services Group, Inc.

PNCs interest in this seems to stem from the desire to sell billing and financial administration services, which they cite as important as Americans pay closer attention to their health care bills.

More here.

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