New Joint Commission standard seeks to tame hospital bullies

If you’re prone to scream at nurses in the operating room, you may want to lower your voice come January 2009. That’s when the Joint Commission will implement a new standard on curbing disruptive behavior.

“Safety and quality thrive in a work environment that supports team work and respect for other people, regardless of their position in the organization,” states a prepublication standard from the Joint Commission. “Disruptive behavior that intimidates staff, and affects morale or staff turnover can also harm care. Leaders must address disruptive behavior of individuals working at all levels of the organization, including management, clinical and administrative staff, licensed independent practitioners, and governing body members.”

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